Pali is good at customer service. Yea it was the whole lets let more warmasters condie from it...which has happened, for the span of a day or two til zho could fix it. However no one has ever condied from a bug and was told too bad, roll another character. My customer service has just been maxed out. If you wanna have a discussion and talk like a -mature- adult, I'm cool with it. If you wanna throw around half-baked assumptions, I'm just as good.
Ex: I posted in prayer about a bug a while back, and I just wanted to give you all a reminder that it does screw over x class/cabal/race in x fashion, and still needs to be looked into, as the issue has yet to be resolved.
Pretty much the same thing you posted, just without as much...negativity seems to be the pc word to use. I personally feel that someone that doesn't take the time to be tactful, doesn't deserve my time in being tactful, I'm fully capable of doing it, but I'm also not being paid to do it, nor compensated in any form aside from the enjoyment I do get rping with players with my imm or a random npc. Now, as a player, I tried to be tactful in dealing with the various administrations that have run this game, because the staff is providing me...well, with a game, I love to play, for -free-.
Luckily for us all, I'm the minority on staff that thinks (we) the staff, should treat you all as you treat us. Anume, for example, I have seen, get cussed out, and a plethora of racial slurs be hurled her way, by a player, for several minutes and she did not respond in kind. She gave multiple chances for the player to apologize, and in general to calm down. If I was her, I would have just banned on the spot and let that be that.
Now, this player was not Ghrundor, however, I took offense to the way he posted, as I felt he insinuated that we, the staff, are sitting there, knowing the bug is there, and just not caring to fix it. The way the op was worded, it came across to me (had I not had the ability to go back and track down what he was talking about) That multiple warmasters have condied from this bug, and that was that. No mention that staff did take steps to remedy the situation with individual players, i.e. restoring exactly the number of bugged deaths that they took.
I apparently did assume incorrectly, that you knew about the bug prior to your TEMPORARY condeath, since you knew (while I didn't) that there was a bug with the voulge, that had apparently been around for years, as you said. I didn't know, you didn't know it was bugged, at the time. But looking through the prayer forums, no one has condied since you did, from prayer posts at least. I am unable to look at bug reports in the game, at this time. My assumptions were based solely on the information provided in your post.
If this would have been on prayer, I likely would have just not responded, and let another staffer with more patience handle it. I felt the need to respond, incase a new player came across this thread, and got the impression that the staff knowingly lets bugs exist and does not care to fix them, or that this staff will allow a player to be negatively affected by a bug, and do nothing to remedy the situation.
